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BQ27Z746: LIFETIME data can't clean successfully

Part Number: BQ27Z746

Tool/software:

We send 0x002E Lifetime Data Flush to update the lifetime data then sent 0x0028 to reset the lifetime data and read the RAM data by read 0060 Lifetime Data Block 1 (all the data

Record are 0)

Now our customer found 4 of 600 pcs lifetime data didn’t clear , the value of the current shown as below,  please help to give some advice to find out the root cause why the lifetime data

Happen again after wake up from shutdown; below is the data

Lifetimes

Current

Max Charge Current

0

mA

Lifetimes

Current

Max Discharge Current

0

mA

Lifetimes

Current

Max Avg Dsg Current

-81

mA

Lifetimes

Current

Max Avg Dsg Power

-30

cW

Lifetimes

Current

Max Charge Current

194

mA

Lifetimes

Current

Max Discharge Current

-302

mA

Lifetimes

Current

Max Avg Dsg Current

-302

mA

Lifetimes

Current

Max Avg Dsg Power

-109

cW

Below is the log record for the reproduce test .

the test step is charge/dischargeàsend 0028 to FLUSH the data àRESET lifetime dataàread lifetime data from RAMà

Read lifetime data from data memoryàshutdownà wake upà read lifetime data from RAM, then cycling.

 

Here is one of the cycles,  after reset the lifetime data, we found that the RAM data have been clear but data memory didn’t,

And after shutdown and wake up, the RAM data appear again, please help to analysis the root cause why the data memory can’t be

Clear?