Tool/software:
Hello,
can you please advise regarding a customer claim about some of the delivered parts with P/N: UCC27282DRCR ?
The customer purchased a reel with 3,000pcs, but saw 7pcs failing electrically.
The customer told us:
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Our quality control department has found the following parts to be defective.
Reason for complaint: Customer reports electrical failure of components,
IC4 / UCC27282DRCR is responsible VSON10 TI
The X-ray examination showed that the soldering points of the ICs are all OK and do not show any deviations or abnormalities.
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Can yo uplease advise? Would a failure analysis help to find the cause of the failures?
Thank you very much
Best regards
Adnan