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BQ27427: Can`t achieve a successful learning cycle

Part Number: BQ27427
Other Parts Discussed in Thread: GPCCHEM

Tool/software:

Hi TI Experts,

I would appreciate your assistance with the learning cycle. I am working with the BQ27427 but am unable to complete the learning cycle. The log shows the following:

Tue Apr 01 08:41:15 IDT 2025: Learning cycle started...
Tue Apr 01 08:41:15 IDT 2025: Start task: Discharge ( TerminateVoltage = 3100 mV )
Tue Apr 01 08:50:03 IDT 2025: End task: Discharge completed in 00:08:47
Tue Apr 01 08:50:03 IDT 2025: Start task: Relax ( Duration = up to 360 minutes )
Tue Apr 01 13:10:55 IDT 2025: Error: [RUP_DIS / RDIS: Not Clear]
Tue Apr 01 13:10:55 IDT 2025: Learning cycle cancelled

Could you help me troubleshoot this issue?

Link to Logs: LogAndScreenshot.zip