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BQ76942: Properly setting up the protections

Part Number: BQ76942
Other Parts Discussed in Thread: BQSTUDIO,

Tool/software:

On a bq76942, I have it set up in autonomous mode and set the charge FET protection to disable at 4.1V. The monitoring IC will continue to allow charging and not disable the charge FET. Can you offer some guidance as to what could be causing the charge FET to remain enabled? Here is a screen shot of the bqStudio. You can see the COV bit is set and yet charge FET is still on. Any help would be appreciated!!