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BQ78350-R1: Disproportional discharging on one cell

Part Number: BQ78350-R1
Other Parts Discussed in Thread: 4213, BQSTUDIO

Tool/software:

Hello,

We need help resolving why only cell 1 is getting discharged much faster than the other batteries in the battery pack (13S 2P) when the pack is left in storage (@40% capacity). We use a 3rd party BMS that uses BQ78350-R1 with  v1.03 firmware. It is not always happening, but 80% of the time, the battery stack gets shut down by BMS prematurely (in a couple of weeks)  as it detects that Cell 1 has dropped voltage below the shutdown threshold. Cannot find any obvious reason why Cell 1 should drain faster. We have built many batteries and all of them show the same behavior.

Any help is greatly appreciated.

Thanks

Gamini

  • Hello Gamini,

    This question has been assigned and will be reviewed and answered when possible.

    Thank you,
    Alan 

  • Hello Gamini,

    Could you attach a .log event of the battery packs where it showcase this event, typically if you are seeing this type of event it is due to different internal impedance within the cells, improper connection of the cells to the busbar, and/or temperature imbalance from an outside factor. Could you also validate that you are using high quality cells from the same batch, with each cell have a proper connection and that the packaging is not making one cell get hotter compared to the other cells as well.

    Thank you,
    Alan

  • Hi Alan, 

    We don’t think the issue is related to the cells or the battery construction for a few reasons.  First, they are high quality name brand cells, we are using a spot welder and using good industry standard processes with the tab construction and welding.  We don’t see the cell 1 voltage drop during normal charge discharge cycles (charging at 2.5 amp per cell, discharging at 6.5 amp).  The disparity seems to happen when the packs are sitting idle on the shelf.  If there were capacity issues between cells that should be apparent during normal charge discharge cycles, likewise if there is heating or bad connections between cells that should be exaggerated but more current and should be much more pronounced using the 6.5A discharge then the slow discharge from background bms parasitic draw.

     Since in our experience the cell voltage disparities happen during inactivity we have not been doing continuous logging as that would prevent the BMS from sleeping and would effect the parasitic draw of the BMS.

     We have instead just been taking snap shot log files on a regular basis for packs that are in storage or at events like after charging or discharging.

     Here is an example of one of our battery spreadsheets with cell data extracted from log files.  All discharges are at 500W with the BMS CUV threshold at 2.9V per cells and 2s delay, recovery is 3.0V, the digital load is set to cut off at 37V so when the BMS CUV hits the digital load shutdown but it’s the BMS doing the end of discharge no the digital load fundamentally.

     SN169 I believe is manifesting some capacity imbalance since with each discharge cycle the difference between cell 1 and the other cells keeps coming back, but that could easily be from extra stress imparted by the cell initially getting down to 1.8V.  The main concern is how it gets that far out of balance while sitting on the shelf in the first place.

    For some reason it doesn't allow me to upload the file. SO copied the data instead. 

     

    SN: 6

    CELL 1

    CELL 2

    CELL 3

    CELL 4

    CELL 5

    CELL 6

    CELL 7

    CELL 8

    CELL 9

    CELL 10

    CELL 11

    CELL 12

    CELL 13

    MAX CELL DELTA (mV)

    Date

    Time

    Notes

    Total Voltage

    Minimum

    2826

    3371

    3371

    3373

    3372

    3373

    3374

    3370

    3368

    3375

    3376

    3381

    3374

    555

    5/7/2025

    14:31

    Initial

    43.304

    2826

    4080

    4202

    4200

    4197

    4203

    4211

    4201

    4205

    4208

    4207

    4211

    4211

    4207

    131

    5/7/2025

    16:16

    Dumb Charge 5A, 54.6V

    54.543

    4080

    4184

    4211

    4210

    4209

    4210

    4208

    4209

    4209

    4210

    4209

    4211

    4213

    4207

    29

    5/9/2025

    10:07

    Flying Cap Balance Charge

    54.7

    4184

    3127

    3144

    3154

    3151

    3147

    3132

    3152

    3140

    3137

    3146

    3142

    3153

    3134

    27

    5/9/2025

    11:02

    Discharge 37V cutoff, 356Wh

    40.859

    3127

    4135

    4152

    4152

    4151

    4152

    4150

    4150

    4151

    4151

    4151

    4151

    4154

    4148

    19

    5/13/2025

    10:26

    Standard Charge

    53.948

    4135

    4171

    4194

    4193

    4192

    4193

    4191

    4191

    4192

    4192

    4192

    4194

    4198

    4187

    27

    5/13/2025

    12:02

    Top up charge

    54.48

    4171

    3153

    3174

    3185

    3184

    3179

    3163

    3181

    3167

    3162

    3172

    3172

    3187

    3159

    34

    5/13/2025

    13:11

    Discharge 37V cutoff, 320Wh, board stack in circuit

    41.238

    3153

    4174

    4195

    4194

    4195

    4195

    4193

    4193

    4195

    4195

    4194

    4196

    4201

    4187

    27

    5/14/2025

    14:00

    Standard Charge

    54.507

    4174

    4161

    4179

    4178

    4179

    4179

    4178

    4176

    4178

    4178

    4178

    4179

    4184

    4172

    23

    5/15/2025

    10:19

    Standard Charge

    54.299

    4161

    3159

    3177

    3188

    3189

    3183

    3167

    3184

    3172

    3167

    3174

    3175

    3191

    3160

    32

    5/15/2025

    11:25

    Discharge 37V cutoff, 318.36Wh, board stack in circuit

    41.286

    3159

    4170

    4188

    4188

    4188

    4188

    4187

    4186

    4187

    4187

    4187

    4190

    4194

    4180

    24

    5/15/2025

    2:54

    Standard Charge

    54.42

    4170

     

    SN: 168

    CELL 1

    CELL 2

    CELL 3

    CELL 4

    CELL 5

    CELL 6

    CELL 7

    CELL 8

    CELL 9

    CELL 10

    CELL 11

    CELL 12

    CELL 13

    MAX CELL DELTA (mV)

    Date

    Time

    Notes

    Total Voltage

    Minimum

    1823

    3421

    3419

    3425

    3418

    3420

    3422

    3419

    3424

    3422

    3432

    3428

    3433

    1610

    1/3/2025

    16:45

    Partial Charge with bench supply

    42.906

    1823

    3668

    3689

    3691

    3690

    3691

    3705

    3701

    3692

    3705

    3696

    3698

    3703

    3706

    38

    5/1/2025

    17:09

    Initial Reading After External Cell Balance

    48.035

    3668

    3659

    3677

    3679

    3678

    3680

    3694

    3691

    3682

    3695

    3686

    3688

    3693

    3697

    38

    5/5/2025

    8:11

    Hold over weekend and Monitor

    47.899

    3659

    3658

    3673

    3676

    3675

    3677

    3691

    3688

    3678

    3691

    3682

    3685

    3690

    3693

    35

    5/7/2025

    10:55

    Voltage Check

    47.857

    3658

    3644

    3665

    3667

    3666

    3668

    3682

    3679

    3669

    3682

    3673

    3676

    3681

    3684

    40

    5/13/2025

    12:29

    Voltage Check

    47.736

    3644

    3640

    3661

    3663

    3663

    3664

    3678

    3675

    3665

    3679

    3670

    3672

    3677

    3681

    41

    5/15/2025

    15:53

    Voltage Check

    47.688

    3640

     

    SN: 169

    CELL 1

    CELL 2

    CELL 3

    CELL 4

    CELL 5

    CELL 6

    CELL 7

    CELL 8

    CELL 9

    CELL 10

    CELL 11

    CELL 12

    CELL 13

    MAX CELL DELTA (mV)

    Date

    Time

    Notes

    Total Voltage

    Minimum

    1804

    3394

    3391

    3388

    3389

    3416

    3412

    3398

    3389

    3400

    3433

    3425

    3405

    1629

    2/20/2025

    16:12

    Partial Charge with bench supply

    42.644

    1804

    3655

    3695

    3695

    3698

    3697

    3700

    3692

    3689

    3701

    3701

    3704

    3684

    3701

    49

    2/21/2025

    17:30

    Post Balance Charge to 3.7V

    48.012

    3655

    3648

    3690

    3691

    3692

    3692

    3690

    3692

    3687

    3700

    3698

    3701

    3680

    3699

    53

    2/24/2025

    15:13

    Voltage Check

    47.96

    3648

    3120

    3227

    3225

    3226

    3239

    3232

    3223

    3203

    3247

    3246

    3257

    3182

    3251

    137

    2/24/2025

    15:43

    Discharge to ~41V

    41.878

    3120

    2658

    3022

    3019

    3020

    3049

    3022

    3021

    2966

    3061

    3055

    3072

    2906

    3065

    414

    2/24/2025

    16:48

    Discharge to ~39V, discharger set to 37V

    38.936

    2658

    3609

    3627

    3628

    3629

    3628

    3627

    3628

    3624

    3633

    3632

    3633

    3617

    3628

    24

    2/25/2025

    15:10

    Post Balance Charge to 3.6V

    47.143

    3609

    2871

    2973

    2977

    2983

    3000

    2966

    2971

    2918

    3011

    3011

    3031

    2830

    2980

    201

    2/26/2025

    10:09

    Discharge to ~39V, discharger set to 37V

    38.522

    2830

    3421

    3434

    3435

    3435

    3433

    3435

    3441

    3438

    3440

    3439

    3440

    3433

    3431

    20

    2/26/2025

    12:05

    Post Balance Charge to 3.4V

    44.655

    3421

    2894

    2976

    2984

    2983

    2970

    2971

    3009

    2974

    3011

    2992

    3028

    2950

    2922

    134

    2/26/2025

    14:45

    Discharge to ~39V, discharger set to 37V

    38.664

    2894

    3681

    3685

    3684

    3690

    3689

    3703

    3705

    3707

    3708

    3708

    3713

    3706

    3730

    49

    2/28/2025

    14:09

    Balance charge to 48V

    48.109

    3681

    2943

    2824

    2776

    2858

    2897

    3013

    3021

    3022

    3029

    3020

    3060

    3023

    3145

    369

    2/28/2025

    15:34

    Discharge to ~39V, discharger set to 37V

    38.631

    2776

    3207

    3212

    3207

    3216

    3215

    3231

    3232

    3233

    3231

    3232

    3238

    3229

    3252

    45

    2/28/2025

    16:39

    Balance charge to 42V

    41.935

    3207

    3200

    3206

    3201

    3210

    3213

    3232

    3232

    3233

    3234

    3233

    3242

    3231

    3260

    60

    3/3/2025

    12:07

    After Weekend

    41.927

    3200

    3213

    3214

    3214

    3215

    3215

    3216

    3217

    3217

    3217

    3216

    3218

    3215

    3219

    6

    3/3/2025

    14:26

    After Balance with Flying Cap

    41.806

    3213

    2943

    2929

    2922

    2934

    2939

    2974

    2977

    2975

    2983

    2982

    3005

    2977

    3061

    139

    3/3/2025

    15:44

    Discharge to ~39V, discharger set to 37V

    38.601

    2922

    3037

    3040

    3043

    3042

    3039

    3037

    3039

    3038

    3040

    3038

    3043

    3047

    3041

    10

    3/4/2025

    10:00

    After Balance with Flying Cap

    39.524

    3037

    2912

    2910

    2908

    2911

    2911

    2924

    2925

    2924

    2928

    2927

    2940

    2923

    2977

    69

    3/4/2025

    10:37

    Discharge to ~38V, discharger set to 37V

    38.02

    2908

    4158

    4180

    4183

    4193

    4182

    4201

    4202

    4206

    4207

    4203

    4208

    4210

    4212

    54

    3/4/2025

    1:01

    Charge with Grin @5 amp

    54.545

    4158

    2902

    2889

    2901

    2899

    2910

    2955

    2960

    2949

    2967

    2958

    2981

    2961

    2994

    105

    3/4/2025

    14:37

    Discharge to ~38V, discharger set to 37V

    38.226

    2889

    3643

    3654

    3652

    3659

    3659

    3672

    3673

    3676

    3674

    3675

    3679

    3672

    3682

    39

    5/1/2025

    17:10

    Initial check after balancing

    47.67

    3643

    3626

    3636

    3635

    3641

    3641

    3653

    3655

    3657

    3656

    3657

    3661

    3653

    3663

    37

    5/5/2025

    8:14

    Hold over weekend and Monitor

    47.434

    3626

    3622

    3633

    3632

    3638

    3638

    3650

    3652

    3654

    3653

    3653

    3657

    3649

    3659

    37

    5/7/2025

    10:54

    Voltage Check

    47.39

    3622

    3613

    3623

    3622

    3629

    3629

    3640

    3642

    3644

    3643

    3644

    3647

    3640

    3649

    36

    5/13/2025

    12:29

    Voltage Check

    47.265

    3613

    3610

    3620

    3618

    3625

    3625

    3637

    3639

    3641

    3640

    3640

    3644

    3637

    3646

    36

    5/15/2025

    15:52

    Voltage Check

    47.222

    3610

  • Hello Gamini,

    To upload a file in e2e it is Insert>> image/video/file >> upload >> *file* >> ok. If you can attach that .log file exported for BQstudio that would better help me debug the issue on my end. Another item I would like to see is your schematics to verified that you connection are done properly.

    Thank you,
    Alan

  • Hi Alan,

    It just occurred to me that I cannot publish the log file here because of the NDA we have signed with the BMS vendor. Also , we don't have the log file created during the failure. The failure happens during storage over a few weeks and when it goes to shutdown. We have created a log file during discharging but I have to send you via email. Please let me know how to proceed.

    Thanks


    Gamini

  • Hello Gamini,

    I've sent a friend request to take it into that chat room and you can send me your discharge log file to see what could be causing your issue.

    Thank you,
    Alan

  • Alan,

    I am Gamini's coworker and would like to be added to the chat so I can give input as well without having to pass info through Gamini.

    Thanks

    Jason

  • Hello Jason and Gamini,

    I will move the chat back to E2E but in terms of "We don't have the TI example schematics/documentation for the active cell balancing. Would you mind sending it over?" 

    -We typically don't recommend implementing active balance within your system due to it adding another layer of complexity, below I've attached the most recent active cell balancing document.

    Fast Cell Balancing Using External MOSFET:
    https://www.ti.com/lit/an/slua420a/slua420a.pdf?ts=1748024375323&ref_url=https%253A%252F%252Fwww.google.com%252F

    Thank you,
    Alan

  • Alan,

    The main thing I wanted to add to the chat was that the battery from the log file we sent you went way out of balance when it was sitting on the shelf (cell 1 was 555mv lower)  Then we manually balanced the battery using an external charger (bypassing the bms) that brought the cell balance to 19mv spread at full charge and 38 mv spread at cut off.  We cycled that pack for 8 cycles now and each time the spread returns to about 19mv at top of charge and back up to 38mv at the bottom and there is no trend of this getting worse.  This is consistent with our in house testing and our customers, when the batteries are used regularly they appear to be maintaining cell to cell balance, but when they are put on the shelf with no cycling they become out of balance.

    I also wanted to highlight the fact that we are seeing what we think is a high self discharge rate, I have two packs with nothing hooked up but a bms which should be in sleep mode and they are losing about 16.5mAh per day of capacity.  As Gamini had mentioned the bq78350R1 is on firmware V1.03 and V1.04 has fixes for improving the shutdown process and I am wondering if there is any chance that the chip is not properly entering low power state?

    Finally I if I am understanding correctly V3.00 adds the ability for cell balance when the batteries are at rest not just during charge.  Its my understanding that typically balancing is only done during charging, but the fact that TI has added this capability seems to suggest otherwise.  Do you have any experience with balancing in the rest state and under what circumstances that is needed?

    Thanks

    Jason

  • Hi Alan,

    We managed to update the V1.03 firmware to V3.0,0, hoping that we will have access to the new bits to enable Cell Balancing during Sleep. However, we only see CB_REST and not other bits such as NO_CMD, CB_NOSLEEP, CB_SLEEP. Also bit 1 CB_REST rather than CB_RLX and Bit0 CB instead of CB_CHG. Please see the uploaded file for bit mapping after the firmware update. Please let us know how to access the bit CB_SLEEP.

    Thanks

    Gamini

  • Hello Gamini,

    We are currently looping in another application engineer to look into this e2e please give more time for a response due to busy e2e queue.

    Thank you,
    Alan