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TPS25772-Q1: Device not working

Part Number: TPS25772-Q1

Tool/software:

HI team, 

We designed the TPS25772-Q1 but it doesn't work.

1. VIN/VEN is correctly supplied to the device.

2. The device is outputting the correct LDOs voltage.(LDO_5V/3.3V/1.5V...OK)

3. The TVSP terminal is open.

4. However, the device does not access the EEP ROM.

Could you please help me with ...