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LP8860-Q1: Can EEPROM store customer configuration?

Part Number: LP8860-Q1

Tool/software:

Hi team,

Can you help confirm whether LP8860 eeprom can preserve the configurated data no need to reload it again from host ? then I can support quick start with initialized configuration.

I understand that the EEPROM stores the default configuration of the 8860, but the customer found that it can be automatically stored under certain circumstances, so I need help to confirm?
Is it related to the duration of EN being pulled low?

Harman reply:

Harman have tried 5times with shorting EN to ground and recover to high, 3 times, it can remember the user settings, and support adjustments per HMI  ; 2times,it cannot, and we cannot adjust the brightness per the HMI . could you clarify on this ?