Tool/software:
I posted several weeks ago and haven't seen this come through, so posting again. This pertains to my locked post "BQ25616: Schematic review requested, thermal runaway suspected."
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I posted a few months ago regarding our use of the BQ25616J and referred to a few failures of the chip. You did a design review that revealed no misconnections and two instances where you advised decoupling caps be moved closer to the chip. We will include that in the next board spin.
We've just had four units returned from the field, and the BQ25616J in each of the four units exhibits identical symptoms. Essentially the chip draws 170mA from the USB source, has a very low output voltage, does not charge the battery, and gets hot.
Going down the right side of the Functional Block Diagram in the datasheet, these are measured voltages in the four chips.
PMID 4.9V
REGN 4.9V
BTST 5.0V
SW 0.5V
SYS 0.5V
BAT 0.3V
TS 2.9V
These and other measurements seem to confirm that the ACDRV charge pump is alive (although we don't use it), the internal 5V LDO is alive, PMID is alive, but SW and SYS are 0.5V. Disconnecting the downstream voltage regulator from SYS makes no difference. Disconnecting the battery from BAT makes no difference. Replacing the BQ25616 is what resolves the issue.
A failed BQ25616 exhibits a waveform of 8% duty cycle at SW resulting in 0.5V at SYS, whereas a working BQ25616 exhibits an 85% duty cycle at SW resulting in 4.4V at SYS.
Looking at the inductor, it's rates for 0.8A and the saturation current is 0.8A. We are charging at 400mA, so by datasheet formula I think our inductor saturation current provides margin.
We charge from 5V-only USB sources, not PD or QC sources. Nothing is connected to VAC.
So, why are we experiencing these failures?