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TPS26750: Failed to update the profile using USB CPD Application Customization Tool

Kevin Huang8
Genius 4615 points
Part Number: TPS26750

Tool/software:

Hi 

I want to verify the generated Bin file, but I cannot use the USBCPD Application Customization Tool to update the file. It always fails at 70% completion. How can I solve this problem?

  • 0
    TI__Mastermind 37855 points

    Hi Kevin,

    There is a known issue with the GUI where the final verification step fails even when the EVM is flashed correctly.

    If this is the issue then the image is flashing correctly. To confirm that the image is being loaded, you can test it by putting unique data into the customer use register(0x06).

    After flashing an image with the customer use set, power cycle the EVM and reconnect it to the GUI. Go to"Flash to Device-> Flash device from binary file" and read the customer version. If you see your unique data in the CustomerVersion field, the image should be loaded to the EVM properly.

    Thanks and Regards,

    Chris