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Original question:

BQ41Z50: Why bqsudio can not connect to the device?

BQ41Z50: PBQ41Z50 doesn't connect

Winnie Lee
Intellectual 1130 points
Part Number: BQ41Z50
Other Parts Discussed in Thread: BQSTUDIO

Tool/software:

Hi expert, 

My customer also use PBQ41Z50 and it could not connect the device. However, when they use the chip in the EVM (BQ41Z50), it works.

They have already press the wake button and it doesn't work. Is there any different between BQ41Z50 and PBQ41Z50? 

(+) BQ41Z50: Why bqsudio can not connect to the device? - Power management forum - Power management - TI E2E support forums

Best regards,

Winnie

  • 0
    TI__Mastermind 28440 points

    Hi Winnie,

    Can you please try programming the most recent version of the firmware to the PBQ41Z50?

    If it does not auto-connect to bqStudio, you can force it open by selecting Gauge -> any of the bq41z50 versions. Then turn off Auto-Refresh and program the new firmware.

    Please let me know if there are any questions.

    Regards,

    Anthony