BQSTUDIO: Error number, code, and message when writing golden image to fuel gauge in BQSTUDIO fails

Hitoshi Okuma

Part Number: BQSTUDIO
Other Parts Discussed in Thread: BQ27532-G1

Tool/software:

Hi TI Team,

I want to use BQSTUDIO well. Please share the following information.

1. The error number or code and accompanying message text when writing golden image (.srec, .bq.fs) fails in the "Programming" tab.

2. All operation success/failure is displayed in the status bar at the bottom of the screen, right? Could you share a list of that information?

Regards,
Hitoshi

3 months ago

0 Alan Frias 3 months ago

TI__Mastermind 29865 points

Hello Hitoshi,

This question has been assigned and will be reviewed when possible.

Thank you,
Alan

0 Hitoshi Okuma 3 months ago in reply to Alan Frias

Intellectual 270 points

Hi Alan,

That is fine about 2.

As for 1, I would appreciate it if you could check back soon and share the information.

Regards,
Hitoshi

0 Hitoshi Okuma 3 months ago in reply to Hitoshi Okuma

Intellectual 270 points

Hi Alan,

How is the progress on this question?
It would be helpful if you could tell me the message that appears in the status bar when writing the Golden image fails.

Regards,
Hitoshi

0 Alan Frias 3 months ago in reply to Hitoshi Okuma

TI__Mastermind 29865 points

Hello Hitoshi,

Hitoshi Okuma said:
1. The error number or code and accompanying message text when writing golden image (.srec, .bq.fs) fails in the "Programming" tab.

-To better assist, could you say what battery gauge you are using? Typically if you state what specific error you are seeing we can better assist in helping with the problem.

Thank you,
Alan

0 Hitoshi Okuma 3 months ago in reply to Alan Frias

Intellectual 270 points

Hello Alan,

There is currently no error. Therefore, I am not checking the error message. I think it's probably success. We are planning mass production in the future, and we want to know the specific message in the event of an error in order to properly judge success and failure.

Regards,

Hitoshi

0 Hitoshi Okuma 3 months ago in reply to Hitoshi Okuma

Intellectual 270 points

Hello Alan,

Currently, the only information I have about whether or not BQSTUDIO successfully wrote a golden image is that "if no errors are displayed, the operation was successful."

Even in BQSTUDIO, it would be very useful to have information like the `Error Code Definitions` in sluu238c.pdf.

Regards,
Hitoshi

0 Alan Frias 3 months ago in reply to Hitoshi Okuma

TI__Mastermind 29865 points

Hello Hitoshi,

Currently the best resource we have for error code would be within the Techincal reference manual for that gauge if you had a part number I can reach out to see if we have a document of that nature for that part.

Thank you,
Alan

0 Hitoshi Okuma 3 months ago in reply to Alan Frias

Intellectual 270 points

Hello Alan,

First, I would like you to check the bq27532-g1. What I would like to check is the error content (error code, message, etc.) when writing the golden image in bqstudio. I checked the datasheet SLUSBU6B & TRM SLUUB04, but I couldn't find it.

Regards,

Hitoshi

0 Hitoshi Okuma 3 months ago in reply to Hitoshi Okuma

Intellectual 270 points

Hi, Alan,

Could you please confirm what happens when a write error occurs in the following scenario?

"Writing a golden image to bq27532-g1 using bqstudio"

Best regards,
Hitoshi

0 Alan Frias 3 months ago in reply to Hitoshi Okuma

TI__Mastermind 29865 points

Hell Hitoshi,

Thank you for saying you are looking for error codes associated with "BQ27532-g1", I will reach out to the team and see what I can find that pertains to this.

Thank you,
Alan

0 Hitoshi Okuma 3 months ago in reply to Alan Frias

Intellectual 270 points

Hello Alan,

Thank you. The target gauge can also be bq27532-g1.

What I want to check is the error code and message that occurs when writing the golden image in bqstudio.

Best regards,

Hitoshi

0 Alan Frias 3 months ago in reply to Hitoshi Okuma

TI__Mastermind 29865 points

Hello Hitoshi,

I've reached out to the team and we don't have a document that showcase the error codes associated when writing a golden image in bqstuido.

Thank you,
Alan

0 Hitoshi Okuma 3 months ago in reply to Alan Frias

Intellectual 270 points

Hello Alan,

Thank you. By the way, BQSTUDIO is made in-house by TI, right? Please check with the development team. I think the resolution of this thread will be useful to me and many BQSTUDIO users.

Best regards,

Hitoshi

0 Hitoshi Okuma 2 months ago in reply to Hitoshi Okuma

Intellectual 270 points

Hello Alan,

Please share your progress after that.

Best regards,

Hitoshi

0 Alan Frias 2 months ago in reply to Hitoshi Okuma

TI__Mastermind 29865 points

Hello Hitoshi,

I will reach out to another team to see if such a document exist.

Thank you,
Alan

0 Hitoshi Okuma 2 months ago in reply to Alan Frias

Intellectual 270 points

Hello Alan,

Please share your progress after that.
If documentation exists, that's best.
And sharing undocumented BQSTUDIO information here is the next best thing.

Best regards,
Hitoshi

0 Alan Frias 2 months ago in reply to Hitoshi Okuma

TI__Mastermind 29865 points

Hello Hitoshi,

I will give updates on whatever I can find anything about this document. Please allow for more time to fullfill this case.

Thank you,
Alan

0 Hitoshi Okuma 2 months ago in reply to Alan Frias

Intellectual 270 points

Hello Alan,

Hitoshi Okuma said:
And sharing undocumented BQSTUDIO information here is the next best thing.

Please broaden your scope beyond just searching for documents.
Of course, it would be great if documentation existed, but a long time has passed already.

Best regards,
Hitoshi

0 Hitoshi Okuma 2 months ago in reply to Hitoshi Okuma

Intellectual 270 points

Hello Alan,

If you guys have stopped searching, could you please let us know?

Best regards,
Hitoshi

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BQSTUDIO: Error number, code, and message when writing golden image to fuel gauge in BQSTUDIO fails