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PSPICE-FOR-TI: Issue of "A valid license was not found at <none> license server"

Jiaqi Yuan
Prodigy 230 points
Part Number: PSPICE-FOR-TI

Tool/software:

Hi Experts,

Today, I suddenly cannot use PSPICE; it worked yesterday. I tried to uninstall and reinstall, still has the same error.

Does anyone know how to solve it?

Thank you

Jiaqi Yuan

  • 0
    TI__Mastermind 37640 points

    Please reboot your PC and try again and create a debug file and share it with us if you still have trouble:

    • Create a new environment variable "CDS_LIC_QA_TEST". Set it to something like C:\Cadence\PSpiceTI\LicLog.txt where you have write permission to.
    • Run PSpice for TI if installed or the installer if not, wait for the error message to be shown, then check if the file C:\Cadence\PSpiceTI\LicLog.txt is created.
    • share the file LicLog.txt
    • Delete the environment variable "CDS_LIC_QA_TEST". (otherwise LicLog.txt will keep growing).

    thanks,

    JC

  • 0 in reply to JC Zhu
    Prodigy 230 points

    Fullscreen LicLog.txt Download 
    08/01/2025 12:22:02 (pid-23212-20392): (vbl) Licensing errors/warnings set in product_key flow
08/01/2025 12:22:02 (pid-23212-20392): (vbl) User authentication started
08/01/2025 12:22:02 (pid-23212-20392): (vbl) VBL version: (23.02-s005)
08/01/2025 12:22:02 (pid-23212-20392): (vbl) Endpoint URL is: https://cdsplicwc.cadence.com/chws/b2c/v2
08/01/2025 12:22:02 (pid-23212-20392): (vbl) Sending request to: /authenticateUser/
08/01/2025 12:22:02 (pid-23212-20392): (vbl) Request X-Request-ID: c2f7b62b-22ad-40d2-8d6d-8d4a3f4fb362
08/01/2025 12:22:02 (pid-23212-20392): (vbl) Server challenge key: 0276040ea0a645a390d0904e260f13d12af3375b63a1ebe72fa2358a76f66db1e0
08/01/2025 12:22:03 (pid-23212-27632): (vbl) Certificate issued to: cdsplicwc.cadence.com
08/01/2025 12:23:03 (pid-23212-12972): (vbl) REQUEST_CORRELATION_ID wasn't found in the response.
08/01/2025 12:23:03 (pid-23212-12972): (vbl) CHALLENGE_RESPONSE was not found in the response.
08/01/2025 12:23:03 (pid-23212-12972): (vbl) Failed to get response: reason="Gateway Time-out" code=999
08/01/2025 12:23:03 (pid-23212-12972): (vbl) Error getting response: (0) Incorrect Content-Type: must be textual to extract_string, JSON to extract_json.
08/01/2025 12:23:03 (pid-23212-20392): (vbl) Send request for authenticateUser/ reported error 500
08/01/2025 12:23:03 (pid-23212-20392): (vbl) Mapping HTTP Status code: (500) to Vbl Internal status code: (-2026).
08/01/2025 12:23:03 (pid-23212-20392): (vbl) Setting LastErrCode: -2026
08/01/2025 12:23:03 (pid-23212-20392): (vbl) Setting LastErrCode: -2026
08/01/2025 12:23:03 (pid-23212-20392): (vbl) User authentication finished with -2026
08/01/2025 12:23:03 (pid-23212-20392): (vbl) Mapping Vbl Internal Error code: (-2026) to Public Error Code: (-2)
08/01/2025 12:23:03 (pid-23212-20392): (vbl) Licensing errors/warnings product_key flow: 1
08/01/2025 12:23:03 (pid-23212-20392): (vbl) Licensing errors/warnings product_key flow: 1

    Hi JC,

    Here it is. It did work a few days ago.

    I am looking forward to your reply.

    Thank you

    Jiaqi

  • 0 in reply to Jiaqi Yuan
    TI__Mastermind 37640 points

    Hi Jiaqi,

    The license service has been restored. Please give it another try.

    -JC

  • 0 in reply to JC Zhu
    Prodigy 230 points

    Hi JC,

    Yes, it works. Thank you very much.

    Best regards.

    Jiaqi