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TPS4811-Q1: Charge pump damage with 2.2K GS resistor

Part Number: TPS4811-Q1

Tool/software:

The customer tested TPS48111 and added a 2.2K GS resistor.

The charge pump was damaged after 16 minutes of overload operation.

The temperature remains stable at around 35 degrees without any increase.

If the MOSFET gate-source is short circuit, whether TPS48111 have corresponding protection function?