Tool/software:
Hi expert,
Customer using TPS1H100A-Q1 and now they met the failure issue. When power on the HS_PW+ (24V, VS input), some of the devices directly damaged and VS pin was shorted to GND pin, and some device also tested short between VS and IN. I am suspecting some GND connections and thermal design, are there any potential risks for such damage issue?
Here is the partial SCH. HS_PW+ and LS _W- are 24V input power lines. GND label is same as MCU side GND, that R393 is bypassed the GND network, is this risky when power on?
Joyce