BQ27220: Inquiry on how to improve symptoms caused by BQ27220YZFR malfunction

Part Number: BQ27220
Other Parts Discussed in Thread: GPCCEDV

Tool/software:

Hi, TI expert

There is an issue from the customer due to BQ27220YZFR malfunction, so we have an inquiry about how to improve symptoms.

1. symptoms
1) BQ27220YZFR malfunctioning misrepresented % of marked capacity.
2) After storing below -10 degrees, the symptom reproduction rate is high when the device is operating at 0 degrees or more.
3) Normal operation after calibration (register).
4) It is not terminated or booted during booting with 5% or less of the remaining amount, even though it is sufficiently charged with the misrepresentation during discharge (terminal scenario)
5) Charge 100% not displayed. (From the user's point of view, it is judged to be malfunctioning)
6) Provisional customer response in the direction of BQ27220YZFR calibration.

2. Register
- Do not set up a resist at boot time.
→ Read only fuel gauge value

[Calibration Register Settings]

bq27xxx_battery_i2c_write(di, 0x00, 0x14, false);

bq27xxx_battery_i2c_write(di, 0x01, 0x04, false);

bq27xxx_battery_i2c_write(di, 0x00, 0x72, false);

bq27xxx_battery_i2c_write(di, 0x01, 0x36, false);

 

// wait 2sec

mdelay(2000);

// RESET : i2c write Wr 0x41

bq27xxx_battery_i2c_write(di, 0x00, 0x41, false);

 

// waite 2sec

mdelay(2000);

// SEAL : i2c write Wr 0x30

bq27xxx_battery_i2c_write(di, 0x00, 0x00, false);

bq27xxx_battery_i2c_write(di, 0x01, 0x30, false);

bq27xxx_battery_i2c_write(di, 0x00, 0x00, false);

3. Other
- BQ25620RYKR + BQ27220YZFR tied to the same I2C.
- In use as Default without OTP Flash.

What will be the problem? Please review the solution.

Please check. Thank you.