Tool/software:
Hello Texas Instruments Support Team,
I have designed a UPS circuit using the BQ24610 IC. The input supply is 19V / 4.7A.
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At the battery terminal (without battery connected), I measure around 12V, which seems correct.
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However, when I connect the battery, the voltage at the battery terminal drops to about 0.8V, and the battery does not charge.
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The system output remains the same as the input (19V).
Could you please guide me on what might be causing this issue and how to resolve it?
Thank you for your support.