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BQ41Z90: Full Charge Capacity and ASOC.

Part Number: BQ41Z90


Tool/software:

Hi,

I have a custom implementation of the BQ41Z90 on a 12s3p battery pack, I have found the ChemID and have completed a learning cycle but it looks like my Full charge capacity, remaining capacity, and ASOC are reporting incorrectly. My pack is currently fully charged (should be around 14700mAh) but the full charge capacity only shows 999mAh and my ASOC is only showing 6%. I have a few questions regarding this problem as it is fairly important that they are reported correctly.

How are these values calculated in BQ studio?
What parameters influence these values?
Is there a way to fix it by changing something in the data memory?