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BQ25798EVM: Pull up rail not showing 3.3V - unable to connect to EV2500 board for I2C comms

Conor Girard
Prodigy 10 points
Part Number: BQ25798EVM
Other Parts Discussed in Thread: EV2500, BQSTUDIO

Tool/software:

I am trying to complete the test setup for my BQ25798EVM board but cannot get to connect to the EV2500 board. I keep getting ACK errors when trying to connect. The 3.3V rail is not showing 3.3V. I've tried shorting both JP30 and JP31. I am using a DC power supply set to 10V when using JP30.