BQ76907: Unable to turn on FETs via FET_CONTROL (0x29) direct command

Part Number: BQ76907

Tool/software:

Hi,

I am trying to turn on both the FETs (CHG and DSG) via the FET_CONTROL direct command and sending 0x3 as the data byte. Below is the wave form of the communication:

As mentioned in the reference manual I have already set the HOST_FETON_EN and HOST_FETOFF_EN bits, via the FET_OPTIONS (0x901E) command and verified the same via a read-back of the register.

I have also read the Battery_Status (0x12) to ensure SS and SA both are zero and no other abnormalities are present. But still the FETs fail to turn ON. Is there any prerequisite or a particular sequence I am missing out on?