UCC256404: Burst soft off does not end

Part Number: UCC256404

Tool/software:

I've encountered an issue where the burst soft off doesn't end.

Please refer to the attached diagram.

 ch1:Switching FET-Vgs, ch2:Switching FET-Vds, ch3:ISNS, ch4:FB

 The conditions are Vout=24V, Iout=1.4mA, BMTL/BMTH Ratio Programing is Option4.

After switching more than 40 times, it continues to switch at the burst soft off frequency.

In some cases, this abnormal switching continued for a very long time.

Why does this issue occur?