Other Parts Discussed in Thread: USB2ANY
Tool/software:
Hello,
We have a BQ79600EVM that didn't work out of the box. It was powered with 5V, which is how the jumpers were configured when we opened it, but it would not connect with the GUI (or do anything at all) via a USB2ANY.
We then purchased a 2nd EVM, and that one worked fine. USB2ANY works, GUI works, the required firmware update worked, and we were able to do our testing.
I noticed that the broken one draws ~20mA on 5V, whereas the working one barely registers any current at all. This was just the current meter on the power supply, so it's not particularly accurate, but there is a clear difference between the two units.
Anyway, we'd like to return the broken one. Please advise on how to do so.
Thanks,
Steve