BQEVSW: BQWVSW

Part Number: BQEVSW
Other Parts Discussed in Thread: BQ30Z55

Tool/software:

Hello,
I am trying to install the “bq Evaluation Software.” I have tried it on several computers. I started with a WIN10, then a WIN7 system, and finally a WIN XP 32-bit system. Always with the same result. “Runtime Error 339; msComctl.ocx” is missing or not registered correctly. The error message also appears when I have added the file to /Windows/System32 and registered it. 
Could it be a problem with the software? Unfortunately, I cannot use EvalutionStudio because it does not support BQ30Z55 chips.
I bought a Phantom 4 with two batteries. These are discharged below the voltage threshold because the previous owner left them unused for too long. Technically, the batteries are still fine. 
Can anyone help me?

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