BQ25756: ADC TS pin measurement inaccuracy

Part Number: BQ25756
Other Parts Discussed in Thread: BQSTUDIO

Tool/software:

I have the BQ25756 integrated into a new design, but am having trouble with the JEITA T1 cold threshold.  It appears that the TS_ADC measurement is reading low, which is preventing me from reaching my T1 threshold.

I switched over to the eval board and Battery Management Studio to confirm.  I did the following:

  1. Disconnected JP6 on the EVB
  2. Configured the ADC for continuous conversion, 15bit resolution, averaging enabled

The ADC result in BQStudio is 83.4961%.  A multimeter reads TS and REGN as 4.25V and 5.00V, which is 85%  This gives me an error of 1.5%  With the default RT1 and RT2 configuration, that is the difference between -40°C and -26°C.

Is that error expected?  Is there any way to improve accuracy?