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TPS25762-Q1: Cloud based GUI software just hanging

James Carter
Prodigy 50 points
Part Number: TPS25762-Q1


I was using this software yesterday, and though I had no luck getting the EVM to work after updating EEPROM, GUI was functional and I was able to flash the EVM.   Today, the GUI just hangs after I attempt to log in and never does appear for me to test anything.   I would install the stand-alone version of the GUI but installation of this is not clear to me, and wondering if there is more concise description in some document on how to do this.   My cloud based GUI is attached to firefox.  Maybe some other browser would work better? 

  • 0
    TI__Expert 7551 points

    Hi James,

    For the installed version, please check section "2.4 GUI Installation and Launch " in the TPS257XX-Q1-GUI Configuration Guide. Hope it helps. BTW the GUI still works on my side so it might just be an internet issue on your side. Chrome/ firefox/ edge/ others should all work well.

    BR,
    Ke Wang

  • +1
    Prodigy 50 points

    My collegue changed out the power supply, with all the circuitry connected.   I am using a USBC simulated load EVAL  :  https://www.digikey.com/en/products/detail/analog-devices-inc/EVAL-CN0581-EBZ/21725124?s=N4IgTCBcDaIKIDUCCAZAtAYQHIAYCsAHAIxpwBCAWiALoC%2BQA  .  In the middle of this I am using a USB Digital Tester (J7-C) and when I returned the tester had power, whereas before it did not.  I did check the voltage values by setting dip switches on the load board and 12V and 15V did come up, indicating that the flash had worked.  I have noticed something is finicky however.  I am using an electronic load device that I use in conjunction with the similated load board - which basically reports allowed currents and voltaged.   Sometimes I would have the USB tester light up but even though the electronic load was enabled, I would see no current sourced.  Sometimes to address this, I would unplug and then replug the Simulated Load board from the USB tester and a current would appear.  I think this is indicating that there is a communication issue between the source and load boards.    In terms of the network, I was finally able to log in.  I am not certain what was going on this morning.  I think I agree with you that it was probably the network on our end as I was even having issues logging into Analog Devices.   I do have a follow up question regarding this kit.   It has a pretty big footprint and supports things that I don't need.   Is there a schematic with a bare bones execution without all the jumpers or excess ICs and passives I would need to act as a programmable source.   Difficult for me to tell what is essential or not, or is it all essential in which case would probably not work for us.