LP876242Q1EVM: Cannot connect EVM to the PC

Atsu

Part Number: LP876242Q1EVM

Hi,

I received LP876242Q1EVM and am trying to use Scalable PMICs GUI.
But I cannot connect the board to the PC so far.
I can find the port ACCtrl but cannot chose it on the GUI.
The driver of VCP seems to be missing.
I'm using Windows11 PC and Scalale PMICs GUI ver 4.0.0.

Please give an assistance for this.

Best regards,
Atsu

3 days ago

0 Ishtiaque Panhwar 3 days ago

TI__Genius 17610 points

Hello,

Try to use latest version of the GUI 5.0.0.

And Check the Jumper settings on the EVM as instructed by the user guide.

Also try to change and connect with different PC. Sometimes USB ports doesn't work.

Also did you try downloading the GUI on PC locally, if not then try that as well.

Regards,

Ishtiaque

0 Atsu 3 days ago in reply to Ishtiaque Panhwar

Prodigy 170 points

Hi Ishtiaque,

Thank you for your prompt reply.
Unfortunately GUI 5.0 doesn't work ,too.
I will try the another PC tomorrow.
Meanwhile can you let me know the download link to the GUI on PC local?

Best regards,
Atsu

0 Ishtiaque Panhwar 2 days ago in reply to Atsu

TI__Genius 17610 points

Hi,

If you go to the following link and search for the 5.0.0 version in the PMIC group. There is download but at the bottom left corner.

https://dev.ti.com/gallery/search/Scalable

Regards,

Ishtiaque

0 Atsu 2 days ago in reply to Ishtiaque Panhwar

Prodigy 170 points

Hi Ishtiaque,

Thank you for your support.
I checked the another PCs ,jubper setting and GUI on PC local. But unfortunately still the board wasn't recognized by the GUI.
Regarding jumper, I didn't change anything from default setting except VCCA-3.3V. Shoud I change somewhere?

Regards,
Atsu

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LP876242Q1EVM: Cannot connect EVM to the PC