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bq 2084 gas guage problems not matching with cell capacity

hi

we are engaged in repairing laptop batteries by restoring gas guage original configration ie cycle count, manufacturer date, fcc restored to original. we are facing problems like battery droping from 50% 40% 30% to 6%.can any one have solution to this problem. i would like to mention that batteries can give 1 hour time at 0% which is astonishing. can any one correct this bug in capacity alarm setting. i can send u sbs and data flash images of battery.

thanks