I'm experiencing an occasional BQ24103A chip failure during power cycling tests.
Brief circuit summary: Power to my board is provided by an external 230VAC-to-24VDC COTS power supply. When 24VDC is present, power is delivered to my main circuit through D14. Power to the charger chip is from a simple switcher stepping down the 24VDC to 12VDC (U32). When 24VDC is present the battery charger chip is powered and continuously charges the battery until full. When 24VDC is removed due to a power outage or other means, my main circuits remain powered via the 7.4VDC Li-Ion battery pack (with protection circuitry) through diode D15. Note that power switchover components Q11, R95, R94 and Q12 are not installed and I elected to use just the diode since this is not a portable power device and I can afford the increased losses of the diode. During these power outage conditions the BQ24103A is off due to the input voltage not being there.
During testing we are cycling AC power which causes the main 24VDC supply to turn off, thereby turning off the DC/DC supply forcing the board to be powered by the battery. I now have two or three instances where this testing has caused a catastrophic failure of the BQ24103A chip. I have scoped all power lines and signals looking for voltage spikes which may causing a temporary overvoltage condition but have not observed anything that looks suspicious. Thus far I have not identified a root cause of the failure.
Questions: Is anyone else seeing sporadic failures of this chip? Is there anything inherently wrong with my design topology which would cause the BQ24103A to fail?