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BQ20Z655 Fet issue

I am using the BQ20Z655 on a project that we have prototyped.  I am having an issue with the charge and discharge FETs turning off for no aparrent reason.  When i first connect cells to the board, i apply a charge to wake up the chip, but it does not turn on the fets.  I have to use the Pro screen to manually turn them on.  then, if i charge the battery, it works ok, but if i remove the charge it then turns off the DSG FET.  Some times, if i can get the DSG fet on, and i discharge the pack, it will turn off the CHG fet if i remove the load.  Some times both fets turn back off.  I an not seeing any Flags that seem out of the ordinary.  I have been through the Data flash and i can not see what may be causing this.  Anyone have a thought?