We've installed hundreds of these without a single failure. Then last week we had one go. What surprised me was that rather than no voltage on the output, after the failure the voltage on the output pins was the input voltage! Not good, No voltage I can live with but putting the input voltage on all of the downstream components made it a nightmare. I've been through the spec sheets and I see no options to control this. Can you suggest how we protect against this kind of event?
Tim