Dear TI team,
We have to deliver more than 700 systems and have a big problem as below. Please try to help us.
System info:
- DC/DC Converter TPS54260.
- Input voltage: 48VDC
- Output Voltage: 12VDC
- Required output current for the system: approx 1.3A
Our supplier (PCB assembler) has delivered 500 pieces DC/DC converter and we have around 10% failures!
The issues:
we use 2 piece tantalum capacitors (Manufacturer: AVX, Type: TPSD476K016R0080, 47uF, 16V, ESR=0.08 ohm) at the output of the converter.
After first operation, one of output capacitors begin to smoke or even will to explode.
It happens when no load is connected to the output, too.
But some of DC/DC converter work very fine.
Our questions:
1) What could be the reason for the explosion of the capacitor?
2) Is there an error in our circuit or layout?
3) Did we use the wrong type output capacitors? If yes, it must happen with all converters, right?
4) Did you hear about such failures, that the output capacitor begins to smoke?
5) Unfortunately, we are under extreme time pressure, because we have to deliver the systems. Which measures do you suggest?
6) How is the probability that the other modules fail later by the customer? How do you assess the situation?
Please try to give us your feed back, if possible today.
Best regards,
Bizhan Behrouz