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Our Customer is having a Vout dropout problem on TPS5410. See attached “Bad.jpg” file. Ch1 (yellow) is the Vout, while ch2 (red) is pin8 (PH). This happen when they turn on a couple of boards using TPS5410 as the power source. The board current is only 6.6mA each, so they don’t think this is a load problem plus it does not happen by increasing the load. Another strange thing is when R3 (1.78k-ohm) was removed it fixed the problem on one board. It didn't work on another board. Schematic is attached.
Example of properly working response (good.jpg)
Example of dropout. (bad.jpg)
What could be causing the regulator to operate such as this?
Thanks for your help.
Regards,