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Bq27421 State of Charge is always 100%

Other Parts Discussed in Thread: BQ27421EVM-G1A, EV2400

Using the EV2400 with a BQ27421EVM-G1A the state of charge is always 100%, or Remaining Capacity and Full Charge capacity are always the same. What could be wrong? The current and voltages and capacities are all correct.