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bq2060A "Unknown Error"

Other Parts Discussed in Thread: BQ2060A

I am working on an application with the bq2060A gas gauge IC. When I poll the battery status (SMBus command code 0x16) I continually receive a message with the "Unknown Error" bit flagged. Are there additional memory addresses in RAM outside of those listed in the datasheet that can be accessed to debug this error? The datasheet only lists RAM addresses from 0x00 to 0x3f corresponding to the SMBus command codes, but some of the application documentation references RAM access beyond these points (i.e. the offset values when loaded from EEPROM into RAM).

Thanks.