We are using a bq20z655 fuel gauge to support Panasonic cells NCR1865F with a capacity of 2900 mAh. Using bqEasy Evaluation Software I first loaded Chemistry file 238 which returned an error message Unsupported Device Contact Battery Management Applications for assistance. Next I loaded file 281 which also supports this cell but I received the same error message. What should we try next?
Thank You
Mel Hall
CRTES