This thread has been locked.
If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.
Be sure to use the driver installation for the type of PC you have.
For 32 bit systems, see the software section of http://www.ti.com/tool/EV2300
For 64 bit systems, use the file from http://e2e.ti.com/support/power_management/battery_management/m/videos__files/458983
Be sure to Run as administrator
Windows 8 may not work, the drivers are tested for windows 7