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SWITCHING OFF at 47%

Other Parts Discussed in Thread: BQ40Z50, BQ24735

Dear Sir,

I am using BQ40z50 and BQ24735 as a smart charger. I connected 10V of load.

I designed fuel gauge for 2200mAh, 14800mV (4 cells)

Problems  :

1) While Discharging, system going to switch OFF at 46% (voltage showing still 14V is there, discharge current rate : -896mA)

2) Percentage not reaching to 100%, while reading from SBS registers. (Last Percentage is 99%) Why ?