Dear Sirs,
The internal charger and external charger works fine when device is powered on.
When the device is powered off by the SW command to set the DEVOFF bits of MOD, CON, APP groups.
CHRG_EXTCHRG_ENZ will become HIGH automatically after above action.
This makes the BQ24156 not enabled so that all the internal and external charger are both not working.
My customer think this is not reasonable since the reference design is as below:
Any advice?
Thank you.