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USB-TO_GPIO firmware update failure

Other Parts Discussed in Thread: BQ24192

Hi,

I have bought an USB-TO-GPIO adapter and a BQ24192EVM.
First time I connected the adapter to the PC, the green LED lit up.
When I started the GUI for evaluation of BQ24192, I was prompted that the firmware had to be updated.

The firmware update failed however. I got a dialog box with retry or cancel. I cancelled and next time I connected the adapter to the PC, the green LED doesn't lit up anymore.
In the PC Device Manager the adapter is shown correct as a HID-compliant vendor-defined device.

I have tried different USB ports and another USB cable, but the green LED doesn't turn-on.

What to do?