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Issue of Programming Chemistry ID

Hi,

Since my battery pack(Panasonic LC-R127R2)  is not listed in the database, so

according to the SLVA725.pdf(Simple Guide to Chemical ID Selection Tool_GPC), I've already collect the submitted the data. And I successfully received the “Gauging Parameter Calculator Report” just within 5 mins after submitting. (I attached it in the email)

However, I always fail to program the new chemistry ID to my EVM via GUI, does anyone know what's wrong with it?