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How to send the cell to Dallas for characterization

Star Xu
Genius 9645 points
Other Parts Discussed in Thread: GPCCHEM

Hi

My customer uploaded the learning data to the GPCCHEM and got the reply as below:

Warning: Deviation is above recommended level. New chem ID needs to be released for this cell. Please contact your TI representative to send the cell to Dallas for characterization

I want to know how to send the cell to Dallas for characterization, anyone has the contact window?

Thanks