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BQ40Z50-R1: Cell capacity as a function of temperature

Part Number: BQ40Z50-R1
Other Parts Discussed in Thread: GPCRB

Gentlemen:

I am encountering a situation with a design for which I could use your assistance.

I have created several packs for a customer who has some extreme low-temperature requirements.  When the pack is discharged at low temperatures (around -20°C), he reports that the capacity reading remains at 100% for approximately 10 minutes after the pack begins charging, and still reports approximately 25% SoC at the pack voltage cutoff.  He has not mentioned having the same problem at room temperature or at elevated temperature.

Does the bq40z50-R1 take cell temperature into account when calculating remaining capacity?  I am aware that the capacity of LiFePO4 cells is temporarily reduced when operating at low temperature.  How can I compensate for this when operating the pack at low temperature?