Hello there,
My customer is seeing 0x10 as the high byte in the STATUS_WORD command which according to PMBus Spec indicates a MFR_SPECIFIC fault or warning.
I looke dat the datasheet and I asked them to check the MFR_STATUS register to see if that would provide anymore detail on what the fault might be but that register returned 0x0.
Could you advise on what we should check next so we can get to the bottom of the issue they're seeing?
Thanks,
-Amanda