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BQ34Z100: BQ34Z100-G1 SOC sudden change

Part Number: BQ34Z100

Hi

I have post a question a few days before but noone reply.

I find that I do not send "IT_ENABLE" command after reloading senc file and gg file. Should I? Is it the main reason of SOC-sudden-changing? Can you analyze by the log file?

Please help me ,thanks!

e2e.ti.com/.../2112683