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BQ40Z50EVM-561: Battery monitor test first step

Part Number: BQ40Z50EVM-561
Other Parts Discussed in Thread: BQ40Z50-R1

Hi there:

I'd like to perform a charging/discharging test with 4pcs 18650 SAMSUNG cell battery & BQ40Z50EVM-561 Demo board,

but even I've tested each battery voltage with 3.4V still found only 3 battery voltage were shown (please refer the attached set-up & print screen)

I'd like to have your suggestion to help me find is there any missing part or set-up I need to check it firstly?

B & R