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bq78350: Gauging Parameter report compute was not successful

Part Number: BQ78350
Other Parts Discussed in Thread: GPCCHEM

Hi Sir,

For geting Gauging Parameter Calculator report, I uploaded all needed data to TI website, but I got an error report as follow:

Error: Computation was not successful, but the specific reason was not identified.
       Please check that all files are prepared according to the documentation.
       The support personnel have been informed

I have followed all instruction from user guide, is there anything wrong in my documents?

Thank you.