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EV2300 and bqEVSW. Some computers won't connect.

Other Parts Discussed in Thread: BQEVSW

Hello All,

I have a set up, where the EV2300 communicates with the battery's BMS, and bqEVSW communicates with the EV2300.  This provides the computer with bqEVSW a log of the charge status, etc.  In most cases it works well, but occasionally I get a computer which will not communicate with the EV2300 via USB.  The computers are identical (same board, BIOS image, flash drive image, etc.).  If a computer does not communicate with the EV2300, said EV2300 will still communicate with a test laptop.  Additionally, invariably the computers will still take another USB device, such as a mouse or memory stick.   I've ensured there's no difference in bqEVSW software versions (0.09 on the splash screen and bq34z100R1 v0.06 -v0.07 when no communication- on the top bar).  USB versions are the same.  Operating systems are the same.  What could be causing this?  Is there a way to ensured firmware within the EV2300 is the same?  That's the only thing I can think of which might be different (but keep in mind that in such a situation, the EV2300 will still communicate with a test laptop, so the firmware issue seems a bi of a long shot).

Any thoughts would be gratefully received.

Kind Regards,

JB

  • Hi,
    Here are some ways to try:
    If the computer has more than one usb ports, try other ports to see if it works:
    Try to check the anti-virus software in the computer and see if some of the function of bqevsw or ev2300 driver is blocked.