Hi team,
My customer is using TPS61165 now and meets esd problem. The esd test is air discharge 8kv~12kv to the case of the product. The case connects the earth and the chip gnd. When do the esd test, the chip will stop working. When we turn off the power supply and restart it, the chip works again.
Do you have some suggestions to solve the problem or do you have other devices to recommend?
Thank you.
BR
Frank