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bq34z100g1 keys problem after trying to import srec file.

I want to import srec file to bq34z100g1. I entered to programming part and I clicked program button. I recieved this error "The SREC does not contain version information, and it would be unsafe to program."  After that my security flash datas changed like that Sealed to Unsealed , Unsealed to full, Authen Key0, Authen Key1, Authen Key2, Authen Key3 = 00000000 .  And I dont enter UnsealFullAccess mode anymore. What is the problem?