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BQ34Z100EVM: Chemistry programming failed

Part Number: BQ34Z100EVM
Other Parts Discussed in Thread: BQSTUDIO, EV2400

Hi,

I am using bq34z100evm and ev2300 for observing SOC of the Panasonic 18650B battery (chem id 2046).

When i am selecting (right click on my battery chem ID), no window comes.

Also when I select the battery chem ID to update from Database, I get error like" chemistry programming failed"

Please help me out.