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BQ24600: Battery Hot Plug Causing Failure

Part Number: BQ24600

Hi,

I'm having a problem with the BQ24600.  After hot plugging a battery after the BQ24600 has been plugged in for a while the device has a catastrophic failure and burns up.  This post seems to describe whats happening however, there never seemed to be a good explanation of why the device fails.  

I'm looking to get a better understanding of why the device itself is failing.

-Jake